How to Contact Bastion Health Support

How to Contact Bastion Health Support

At Bastion Health, we're here to assist you whenever you need help or have inquiries. Here are several convenient ways to contact our Support Team:

1. Via Our Website

  • Visit the Contact page on our website and fill out the contact form. Our Support Team will promptly respond to your message.
  • Alternatively, go to the Help Desk page and click on the Message icon at the bottom right to chat with a Customer Support Representative in real-time.

2. Via Our Mobile App

  • Open the Bastion Health mobile app and navigate to the Feedback section. From there, you can click on "Chat with us" or "Contact Us" to send us a message directly.

3. Via Email

4. Via Phone Call

  • Speak directly with one of our Support representatives by calling our numbers: (234) 0800-227-8466 or 0800-BASTION, or (234) 02018889277.

5. Via WhatsApp

  • Send us a message on WhatsApp at (234) 0915-430-9089 to chat with one of our representatives at your convenience.

No matter which method you choose, our dedicated Support Team is ready to assist you and ensure that you have a positive experience with Bastion Health.


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