Cancelling your Health Plan
We understand that circumstances change, and you may need to cancel your health plan.
From the start of your health plan, there is a 14-day period during which you can decide if you wish to cancel your coverage. This period is designed to give you enough time to review your plan and ensure it meets your healthcare needs.
If you choose to cancel your health plan within this 14-day window, your health insurance premium minus any administrative costs incurred will be refunded. You can expect to receive your refund within 1 month from the date of your cancellation request.
You can contact our Support team to initiate the cancellation.
Related Articles
Choosing the Right Bastion Health Plan
Selecting a health plan can feel like picking the perfect outfit—it has to fit just right. Bastion Health offers a wardrobe of plans tailored to fit your unique health needs, whether you're flying solo, managing a bustling household, or running a ...
Renewing your Plan
Staying covered with Bastion Health means keeping your health insurance plan up to date. Here's a brief guide on how to seamlessly renew your health plan and maintain uninterrupted access to healthcare for you, your dependents, or your employees. ...
Downgrading your Plan
At Bastion Health, we understand that your healthcare needs may change over time. If you find yourself needing to switch to a plan with lower benefits, here’s what you need to know – downgrades to a plan with lower benefits are processed exclusively ...
Upgrading your Plan
At Bastion Health, we understand that your healthcare needs can change. Here's how you can upgrade your plan across different categories: Individual/Family & Seniors’ Plans Upgrades to plans with higher benefits are processed only at the time of your ...
Mental Health Support
Recognizing the critical importance of mental well-being in the workplace, Bastion Health proudly partners with Akoma Health to offer specialized mental health support for our Corporate and SME Plan customers. This collaboration is designed to bring ...