Recent Articles
Submitting Claims
Submitting claims for reimbursement is a vital aspect of the healthcare service cycle. Here's a simple guide on how providers can seamlessly generate and submit claims through our platform: Access the Claims Section: Navigate to the 'Claim' menu from ...
Requesting Authorization
Ensuring seamless healthcare delivery requires proper authorization for services rendered to enrolees. Here's how providers can easily request authorization through our platform: Access the Authorization Menu: Navigate to the 'Care Authorization' ...
Renewing your Plan
Staying covered with Bastion Health means keeping your health insurance plan up to date. Here's a brief guide on how to seamlessly renew your health plan and maintain uninterrupted access to healthcare for you, your dependents, or your employees. ...
Downgrading your Plan
At Bastion Health, we understand that your healthcare needs may change over time. If you find yourself needing to switch to a plan with lower benefits, here’s what you need to know – downgrades to a plan with lower benefits are processed exclusively ...
Cancelling your Health Plan
We understand that circumstances change, and you may need to cancel your health plan. From the start of your health plan, there is a 14-day period during which you can decide if you wish to cancel your coverage. This period is designed to give you ...
Popular Articles
Prescription Delay
We try our best to ensure prescriptions are delivered promptly. Once delivery details are confirmed, you’ll receive an authorization code and SMS notification.
How do I buy Bastion Health Insurance?
Please visit www.bastionhmo.com/contact/ to request a quote or call 08002278466. We have dedicated personnel that will attend to all your request. Pricing and Payments Can I get quotations for different family plans? Our health plans can be purchased ...
Provider FAQs
Who can become a contracted healthcare provider with Bastion HMO? Healthcare providers, i.e., hospitals, clinics, etc., that pass our rigorous selection process may become eligible to join Bastion HMO provider network. This involves the submission of ...
How can I contact Bastion HMO?
You can contact us via: Email: wecare@bastionhmo.com Telephone: 08002278466 Is it possible to reach Bastion HMO on holidays and weekends? Our contact care center is always open every day of the week and. Feel free to contact us whenever you have the ...
Covid-19
What is Covid-19? COVID-19 is the disease caused by the most recently discovered coronavirus in December 2019. The World Health Organization (WHO) declared the outbreak a pandemic, which is an epidemic that spreads across multiple countries or ...
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